INFORMATION WE COLLECT
Personal Information: Personal information is information to specifically identify an individual, such as a customer’s name, address, telephone number, e-mail address, credit card or other account number, and information about that individual’s activities when directly linked to that person such as information about his or her purchases. Personal information also includes demographic information, such as date of birth, gender, geographic area, and preferences, when such information is linked to other personal information that identifies the individual.
Aggregate Information: Personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed. In other words, information about how you use a service might be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase might be collected and combined with information about the products purchased by others. Aggregate data helps us understand trends and customer needs so that we can better consider new products and services, and tailor existing products and services to customer desires. We might share aggregate information about our users with third parties for various purposes, such as helping us better understand and improve our services, and for advertising and marketing purposes.
HOW WE COLLECT AND USE PERSONAL INFORMATION
DictationGuru.com collects personal information from you at several different points on our Web site, as set forth below. In general, we use personal information for the purpose for which it was collected (such as to provide services or complete transactions you have requested, for billing purposes, and to anticipate and resolve problems with our Web site and our products and services), for our own internal business operations, to respond to customer support inquiries and for other purposes as described below.
REGISTRATION, PURCHASES; OTHER INFORMATION SUBMISSIONS
When you register to become a member on our Web site, you are asked to create a unique username and password. Information you provide during registration might be used for some or all of the following:
- to provide services you have requested, or to otherwise fulfill your request; and
- to contact you from time to time
- about services on our Web site for which you have expressed interest;
- with news,
- for internal marketing, informational, and promotional purposes;
- for any other lawful purpose related to your use of the Web site.
If, during or immediately following registration, you choose to view offers for goods and services that are available from selected third party companies (“Co-Registration Vendors”), we will make certain contact and demographic information you provide during registration (e.g., name, age, and/or e-mail address) available to these vendors. If you request goods or services from a Co-Registration Vendor, you might be asked to submit additional demographic and other personal information. The Co-Registration Vendor might use your registration information which we provide to it, along with any information you submit directly to it, to fulfill, or secure fulfillment of, your request. For additional information about disclosure of your personal information to our Co-Registration Vendors, and their use thereafter, please see the “Disclosure of Personal Information” section below.
Any information that is not personally identifiable information but is publicly displayed on the Web site (such as user name and photos) might appear in the results of searches conducted on Internet search engines while you are a member of the Web site and potentially for some time period after your membership is terminated, depending upon the search engine’s indexing practices.
As a DictationGuru.com member, you will receive our transactional business communications (e.g. e-mail address confirmation, administrative messages, etc.) at your e-mail address. In addition you might be automatically enrolled in one or more of our e-mail subscription programs. While we reserve the right to send you our transactional business communications without offering you the opportunity to opt-out of receiving them, we do provide you with the opportunity to select whether or not you wish to continue to receive our subscription-based e-mails. You will also be given the opportunity to select whether to receive promotional offerings, such as renewal notifications and new product offerings.
E-MAIL AND NEWSLETTERS
When you submit your e-mail address to us to initiate a subscription to one of our newsletters we ask for personal information such as your name and e-mail address. This personal information is only used to send you the newsletter(s) you have requested. You might opt-out of such follow-up contacts by following the instructions in the newsletter.
We collect personal information when you submit comments, questions or suggestions to our customer service department. We use the information you provide to respond to your submission and use the ideas to make site improvements.
COOKIES, WEB BEACONS, AND LOG FILES
Web Beacons: We use, and permit third parties to use, “Web beacons” (also known as Internet tags, pixel tags, single-pixel GIFs, clear GIFs, invisible GIFs, 1-by-1 GIFs, and Web bugs) on our Web site and in our e-mail newsletters, to monitor the effectiveness of advertising and for other lawful purposes. These Web beacons do not collect personally identifying information about you on our Web site.
Log Files: We track log files on our Web site (i.e., we log your computer’s IP address into our log files when you visit a page on our Web site) and use them to analyze trends, administer the Web site, track your movements on the Web site, and gather broad demographic information for aggregate use. We might link some or all of this information to personally identifiable information that is stored on a cookie in your computer. We only use information gathered from these activities for our internal marketing and operational purposes.
DISCLOSURE OF PERSONAL INFORMATION
Consent: With your consent, we might disclose your personal information to third parties in order to provide you with products and services that you have requested. During or immediately following registration, you have the option to view and select offers from various third party companies that may be of interest to you, such as retailers and consumer products manufacturers. These offers are made available to you by our Co-Registration Vendors. If you choose to view these offers we will make information you provide during registration available to these vendors. The vendors will forward this information, along with any other information you provide in conjunction with your request, to companies you have selected in order to fulfill, or facilitate fulfillment of, your request(s). Our Co-Registration Vendors are contractually obligated to keep all such information confidential and to only use it for the purposes for which it was provided. If you do not select any of the available offers, the vendors will delete your information which they have been provided. Please note, however, that any information that is passed on by these vendors to third party companies that you select is subject to those third parties’ privacy practices.
DictationGuru.com’s Own Business Purposes: We use and disclose information about you for our own internal statistical, design, or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic, user interest, purchasing and other trends among our users. We might outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties is restricted to performance of such tasks. We might also share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. We require our third party vendors to keep such information confidential and to only use the information for the purpose it was provided.
Business Transfers: Information about our users, including personal information, might be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.
We use reasonable security measures to store and maintain personally identifying information so as to protect it from loss, misuse, alteration or destruction by unauthorized parties while it is under our control. We use secure socket layer (“SSL”) encryption when transmitting certain kinds of information, such as payment information, over the Internet.
CORRECTING/UPDATING PERSONAL INFORMATION
We give you the opportunity to opt-out of receiving commercial e-mail from us by following the opt-out instructions provided in the message. Even if you opt-out in this manner, however, you will still receive account-related messages from us. To get placed on our “DO NOT E-MAIL” list, send a request to support@DictationGuru.com.com. If your e-mail address is added to the “DO NOT E-MAIL” list, you will not receive any newsletters or other opt-in e-mail messages. Please note, however, that your e-mail address being placed on the “DO NOT E-MAIL” list does not prevent you from receiving email messages from third parties from which you requested information, products, or services from during or immediately after registration. To opt-out from messages from these third parties, or from any other communications that you receive directly from third parties, you must contact them directly in order to opt-out.
By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third party payment processor) to charge your payment method for the total amount of your purchase (including any applicable taxes and other charges) (collectively, as applicable, an “Order”). If the payment method cannot be verified, is invalid or is otherwise not acceptable, your Order may be suspended or cancelled. You must resolve any problem we encounter in order to proceed with your Order. You acknowledge that the amount billed may vary due changes in applicable taxes or other charges, and you authorize us (or our third party payment processor) to charge your payment method for the corresponding amount.
Prices for all Products / Services excludes all applicable taxes and telecommunication charges, unless expressly stated otherwise, and are in the form of US Dollars. To the extent permissible under law, you are responsible for any applicable taxes, whether or not they are listed on your receipt or statement. If you purchase any Product / Services, you agree to pay, using a valid credit card (or other form of payment that we may accept from time to time), the applicable fees and taxes (if any) set forth on the Web site. We reserve the right, upon prior notice to you, to change the amount of any fees and to institute new fees, with immediate effect. All authorized charges will be billed to your designated credit card account (or other payment method) on the terms described in the specific offer. If payment cannot be charged to your credit card or your payment is returned to DictationGuru.com for any reason, DictationGuru.com reserves the right to either suspend or terminate your access to the unpaid-for Products / Services.
We only use your personal and payment information to charge you for the products / services you choose to receive and provide you with those products / services.